The team that implements Fidget, backed by years running real stores.

Fidget's services team plans, designs, and launches your connected product experiences end to end, backed by years running this technology in real stores.

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Fidget platform implementation

Connected product and media experiences, implemented end to end.

Strategy and journey design

Diagnose the customer, product, moment, and business outcome before any experience gets designed or built.

GS1 and QR readiness

Plan product identity, QR architecture, and GS1 Digital Link structure ahead of a packaging transition.

Experience design

Design branded mobile journeys, from guided selling and education to reorder, loyalty, and support.

Launch and measurement

Own the path from QA to publish, then guide the experience using real performance data.

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A product pouch with a QR code on its label, lit in a clean studio setting.

Leav practice · Scan & Go and store automation

Modernize the store, from Scan & Go to hybrid retail.

Scan & Go and self-checkout

Recommend where mobile, fixed, assisted, or hybrid checkout models fit the format.

Staff tools and assisted selling

Define employee workflows, mobile point-of-sale needs, and the operational handoffs around them.

Loss prevention and control design

Balance customer trust and experience against verification, exception handling, and operational control.

Systems and rollout planning

Sequence technology selection and integration through a pilot, then support the path from test to scale.

See the Scan & Go practice

A retail shelf with a scan-to-shop sign, a shopper reaching for a product, and a staff member at the counter behind.

Leav practice · Unstaffed retail

The retail systems practice behind fully unmanned shopping, running in real stores.

Mobile Self-Checkout

Self-service that actually works, no clunky kiosks required.

Smart Access Control

Secure unmanned operations with customer authentication

Inventory Management

Real-time stock tracking with automated reordering

Customer Analytics

Understand buying patterns and optimize your product mix

See the work

A phone showing a completed self-checkout purchase confirmation in a retail aisle

Leav practice · Commerce technology advisory

Commerce technology decisions, made with people who have built the systems.

Commerce stack audit

Review point-of-sale, ecommerce, ERP, and CRM systems, and how they actually connect today.

Customer journey diagnosis

Pinpoint where the experience breaks down, from discovery through purchase to repeat engagement.

Roadmap and prioritization

Turn the findings into a short list of decisions, sequenced by dependency and effort.

Executive decision support

Help leadership decide what to build, buy, integrate, or replace next.

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A store team member reviewing a phone at the counter while a colleague waits nearby.

Built by operators

Before we advised on retail technology, we built and ran it.

A store staff member checks a phone at the counter while a colleague looks on.

The team behind Fidget implementation has designed, built, and operated mobile Scan & Go, staff-assisted checkout, and hybrid and autonomous store formats for retailers, along with the commerce integrations and connected mobile experiences that keep them running day to day.

Connected product and media experiences launched for CPG brands and retailers
Mobile Scan & Go and staff-assisted checkout, built and operated in live stores
Hybrid and autonomous store formats, carried from pilot to daily operation
Commerce, POS, and loyalty integrations connected to real retail systems

We did not start with a slide about the future of retail. We started by opening stores and running them.

Read our story

Tell us what you want to build, improve, or transform.

A one-product experience prototype is the fastest way to start with the Fidget platform. If you are here for the Leav retail practices, a Scan & Go operations review or a commerce stack assessment works too. Either way, we deliver the program end to end, not just a scope of work.